Terms and Conditions

Guests must contact the housekeeping department to arrange a convenient time for servicing their room.

Service animals accompanying persons with disabilities are always accepted.

Pets Policy

Our hotel welcomes your pets.

Regulations for Pets

We understand your need not to part from your pet on vacation; our accommodation gladly accepts your four-legged friends.

• Our space allows the stay of dogs strictly up to 35 kg and cats. Other types of pets, such as indicative birds, reptiles, and hamsters, are prohibited.
• Up to two pets are strictly allowed in each rental room upon agreement. Visitors with pets are required to bring with them an updated health booklet from an authorized veterinarian for the pet they are accompanying. The property reserves the right to request the production of an up-to-date pet health record at any time.
• Aggressive pets are strictly prohibited. The property reserves the right to expel customers accompanying a pet that has shown aggressive behavior towards property staff or other guests.
• Guests are responsible for cleaning up their pets’ waste inside the accommodation as well as all areas of the property. Pets must be restrained or confined in any case in common areas of the hotel or on the property.
• It is prohibited to circulate pets without a leash or unaccompanied. Pets must be supervised at all times and in every area of the accommodation.
• If a pet is left unattended and disturbs other guests, the property will give you a warning.
• Continuous barking during common quiet hours, i.e. 13:30 – 17:00 and 21:00 – 10:00, is expressly considered a violation of supervision.
• It is forbidden for guests to leave their pets on the balconies of the rental room without supervision.
• Guests are responsible for the food and equipment needed by their pets.

Additional Charges

• If a pet’s stay causes damage, we inform the guest of the amount due to the accommodation based on the extent of the damage.
• Irreversible damages to furniture, carpets, accommodation equipment, plumbing or electrical installations, and other objects are considered damages.